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Terms and conditions

Identification data

The website https://actar.com where you formalize your purchase is owned by
Urban Next Europe S.L.,
Carrer Roca i Batlle, 2-4,
08023 Barcelona, Spain
eurosales@actar-d.com
Registered with the CIF: B-65942286

From now on, “Actar”, “us” or “Data responsible”.

Actar Publishers is committed to investigating the culture of the architectural, urbanism and landscape disciplines through innovative design, theory, criticism and pedagogy. Actar is focused on the works and research of established and emerging practitioners, professors, and thinkers such as Charles Waldheim, Neil Brenner, Kiel Moe, Abalos+Sentkiewicz, Alejandro Zaera-Polo, AKTII, Farshid Moussavi, Lateral Office, Pezo von Ellrichshausen, ODA, nArchitects, LAN, Rania Ghosn & El Hadi Jazairy, Daniel Ibàñez, Mimi Zeiger, among others.

Actar also participates in publishing the periodicals Bracket, New Geographies, and Kerb, documenting issues overlooked yet central to our cultural milieu. These publications have evolved out of the new disciplinary territory at the intersection of architecture, landscape, environment, and digital culture

Acceptation and acceptation proof

Any purchase must be done through the activation of the “Add to cart” button that is shown at the bottom of the website when you go through the purchase request. With this, you accept every single one of the General Conditions as they appear on Actar’s web site before purchasing any of the products, without being applicable to the news that may occur in the clauses of the General conditions later.

Since the moment you accept the General Conditions, you as the user, obtain the condition of Actar’s client that is described in this General Conditions. Any product or service that is offered after this by Actar will be a part of new hiring.

If the client wishes to read the General Conditions more thoroughly, you can print them out or save this document as electronic format or read them throughout the web site.

Actar informs you that we keep all the electronic documents that are registered on the purchases.

Prices, payment method, delivery and withdrawal

Prices

The prices of each product are the ones indicated on our website on the day of your purchase or order. All of our prices include taxes.

The offers will be clearly shown and marked, showing the previous price and the new price properly.

Actar reserves the right to make the modifications it considers appropriate at any time and without prior notice and may update products and services on a daily basis depending on the stage of the market.

Payment method

Your purchase can be made by any of the options indicated on our web site. It can be done through Paypal, credit or debit card.
This page offers you the highest level of encryption or security possible. This means you can be rest assured that communications between your browser and this site’s web servers are private and secure. To verify that the page is secured, please click on the Padlock icon next to the address bar in your browser window.

This Website uses Redsys Secure Gateway (a Payment Service Provider) to process payments. This provides a secure link between our site and the bank to ensure that your card details are kept secure.

Delivery and delivery expenses

We offer free shipping for orders over a minimum purchase. Please, see the next table to know the delivery expenses for your country:

minimum purchase shipping cost
Canary Islands 100,00 € 33,00 €
Spain (not Canary Islands) 35,00 € 8,00 €
Malta 100,00 € 60,00 €
Cyprus 150,00 € 100,00 €
Switzerland 100,00 € 30,00 €
Serbia 75,00 € 35,00 €
Montenegro 75,00 € 35,00 €
Bosnia and Hercegovina 75,00 € 35,00 €
Croatia 75,00 € 35,00 €
North Macedonnia 75,00 € 35,00 €
Slovenia 75,00 € 35,00 €
Norway 75,00 € 30,00 €
Iceland 150,00 € 35,00 €
Azores (Portugal) 100,00 € 35,00 €
Madeira (Portugal) 100,00 € 35,00 €
rest of Europe 75,00 € 15,00 €
USA 75,00 € 15,00
Canada 75,00 € 30,00
Chile 100,00 € 45,00 €
Rest of South América 100,00 € 35,00 €
Oceania 100,00 € 40,00 €
Taiwan 125,00 € 50,00 €
China 125,00 € 50,00
Singapore 125,00 € 35,00 €
India 125,00 € 40,00 €
Japan 125,00 € 40,00
rest of World 75,00 € 35,00 €

Unless a longer delivery date is agreed between the Parties, if Actar fails to dispatch any ordered Products within 30 days of acceptance of your Order, Actar shall refund in full your payment in respect of such Products.
You agree that risk of loss or damage of Products passes to you upon delivery of the Products or on the date of the first attempted delivery by Actar.
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Actar advises each of its customers to contact their local customs office for further information.
Please note that when shipping Products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

We suggest you give us an address where someone can personally receive the package during working hours.

If you have any doubt about the delivery or any other incidence you can contact us here or write an email to eurosales@actar-d.com

If the client makes a mistake on the information about the delivery, he will be able to modify them by sending an email to eurosales@actar-d.com. If the mistaken information refers to the postal code of the address the client ask the delivery to be made so we will change the address to a new one only if the shipping hasn’t been made yet. If the shipping has already been made, the client will have to wait until the delivery gets to the first given address and then start the returning procedure.

Returns policy
Actar’s returns policy, which is in compliance with the Distance Selling Regulations 2000, is as follows:
Within seven (7) working days beginning with the day after the day of receipt of any Product, you may exercise your right of cancellation in respect of such Product by sending us written notice of cancellation by emailing eurosales@actar-d.com
You must promptly return the Products to Actar at your cost.
Actar will refund your payment for such Product.
Where the Product is damaged, Actar reserves the right to commence legal proceedings against you for any loss suffered by Actar.

Procedure:

For any farther needs, claims or doubts you can contact the following email address:eurosales@actar-d.com.

Language

The language in which the contract between Actar and the client will be written is English for international sales.

Actar’s Responsibilities

Actar guarantees the quality of the service given through the website.

All the rights that the laws in force guarantee to consumers and users are guaranteed.

The neglect of any of these rights or General Conditions could provoke a devolution or cancellation of the services purchased by the client.

Client’s Responsibilities

The client must make lawful use of the services, without contravening the current legislation, or injuring the rights and interests of third parties.

The client must guarantee the veracity and truthfulness of the provided information when he/she fill in the contract forms, avoiding the causing of damages to Actar as a result of the incorrectness of the information.

The neglect of any of these requirements or Conditions could give place to the retirement or cancellation of the services given by Actar without the need for any previous warning to the client. In this case, the customer will have no right to any type of compensation.

Industrial and Intellectual property

The Industrial and Intellectual property rights that refer to works, brands, logos, or any other type susceptible of protection contained in the website of Actar correspond exclusively to Actar or to third parties that have authorized their inclusion in the website. The unauthorized reproduction, distribution, commercialization or transformation of such works, brands, logos, etc. is an infringement of the intellectual and industrial property rights of Actar or its owner and may result in the exercise of any judicial or extrajudicial actions that may correspond to them in the demanding of their rights.

With this being said, the information the client has access to through the website can be protected by industrial and property rights or other types of rights. Actar will in no case be responsible or under any concept of the right infractions that the user can make.

The website personal information supply requires the express acceptance of our Privacy Policy.

Data protection

According to the 15/1999 Personal Data Protection Organic Law published the 13th of December, the personal information of the user will be incorporated into files owned by Actar with the purpose of managing our clients and also advertising purposes as well as commercial prospecting, including the mailing (postal code, e-mail or other electronic addresses) of commercial communications about products, services, offers, promotions or other group news about Actar.

You can exercise your right to access, rectification, cancellation, or opposition, as well as revoke the previously given consent of receiving commerce communications by sending an email to eurosales@actar-d.com.

Jurisdiction and applicable law

If by any case, it appears to be any conflict of discrepancy in the interpretation or application of these contractual conditions, the Courts and Tribunals will be aware of the matter and will the ones that apply the legal regulations applicable in matters of competent jurisdiction, in which is addressed, in the case of final consumers, to the place where the obligation is fulfilled or that of the domicile of the buying party.

All this without the prejudice to the client’s faculty to go to the Consumer Arbitration Boar of their demarcation.

In the case of trading made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).

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